Frequently Asked Questions
Everything you need to know about OMHU home essentials.
What materials are used in OMHU products?
We prioritize sustainability and longevity. Our collections feature premium organic cotton, FSC-certified woods, and recycled textiles designed to withstand daily use while minimizing environmental impact.
How long does shipping typically take?
Standard domestic orders are processed within 2 business days and typically arrive within 5-7 business days. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that for hygiene reasons, certain bedding and bath products cannot be returned once opened.
Do you offer international shipping?
Yes, OMHU ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at the final stage of checkout.
How should I care for my OMHU linens?
To maintain the integrity of the fibers, we recommend washing in cool water with a mild detergent and tumble drying on low. Avoid bleach and harsh fabric softeners.
Are your products ethically manufactured?
Absolutely. We partner exclusively with fair-trade certified factories that ensure safe working conditions and fair wages for all artisans and workers involved in our production chain.